Prescriptions

Ordering repeat prescriptions

The easiest way to order repeat prescriptions is:

  • using your NHS account (through the NHS website or in the NHS App)

You can use the NHS App to view your previous orders and request a repeat prescription if the medication item is available to order. It’s a completely free service which is quick, easy, and convenient..

When you select a repeat prescription request, it is sent directly to the surgery for approval and then issued directly to the nominated pharmacy. Orders can be made at any time at a your convenience, you don’t have to wait for surgery to open.

Once you have placed an order, you can view your repeat prescriptions status and history, including when an item was last ordered.

You can also:

  • bring the paper form to the surgery, Monday to Friday from 8:00am to 6.30pm

We do not take repeat prescription requests over the phone or email.

Nominating your pharmacy

When you request a prescription online, you can have your prescription sent electronically to a pharmacy of your choice. This is called a nomination and you can do this in your NHS App – nominate a pharmacy. To see what the screens look like in the NHS App, please see ‘Requesting repeat Prescriptions’.

Once you nominate a pharmacy:

  • you will no longer need to collect paper prescriptions from your GP surgery
  • your nominated pharmacy will receive your prescriptions until you change or remove your nominated pharmacy
  • any outstanding prescriptions you have ordered may still arrive at your current nominated pharmacy

There are a number of medications that we do not prescribe, as we are following guidance. If you are new to Burnett Edgar and you have had these medications from a previous surgery, our prescribing guidance recommends that we do not commence any of the following medicines:

– Nitrazepam
– Loprazolam
– Diazepam
– Lormetazepam
– Lorazepam
– Temazepam
– Oxazepam

If you take any of the above medicines and they are part of your regular repeat treatment, the doctor will discuss the gradual reduction and methods of hopefully discontinuing this type of medicine.  The long-term usage of this type of medicine has proven to cause some long-term health damage.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the NHS App or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, and for us to prescribe for you safely, we may ask you to come in for a regular review. We may need to take bloods or examine you or we may also send out an online form for you to complete to help us and save you time. We will be in touch when you need to come in for a review either by text, message or phone call.

See further information about long term conditions management.

Prescription charges

For further details of prescription charges and exemptions or information how to buy your annual prescription certificates please visit the following NHS websites

Find out more about prescription pricing and exemptions

Buy or renew a prescription pricing certificate online PPC

Buy an NHS Hormone replacement therapy PPC

What to do with old medicines

Take your old medicines to the pharmacy and they will dispose them safely. Please do not bring it in to the surgery and do not put it in your household bin or flush it down the toilet.

About pharmacists

How your pharmacy can help – NHS (www.nhs.uk)

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • aches and pains
  • sore throat
  • coughs
  • colds
  • flu
  • earache
  • cystitis
  • skin rashes
  • teething
  • red eye
  • tummy trouble

They can also advise on medicine that you can buy without a prescription

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

It is well worth keeping a small stock of useful medicines at home in your (locked) first aid cupboard. For instance, pain killers (analgesics) such as Paracetamol, Ibuprofen or aspirin (children under 16 and people with asthma should not take aspirin), or Ibuprofen syrups for children, Mild laxatives, Anti-diarrhoeal medicines, Indigestion remedy (for example, antacids) Travel sickness tablets, and Sunscreen – SPF15 or higher Sunburn treatment (for example, calamine).

For more details see NHS UK Medicine Chest.

Health Information