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Burnett Edgar Medical Centre Privacy Notice

Burnett Edgar Medical Centre

Patient Privacy Notice


This Practice aims to provide you with the highest quality of Healthcare. To do this we

must keep records about you, your health and the care we have provided or plan to



These records may include:

  • Basic details about you, such as address, date of birth, next of kin;
  • Notes and reports about your health;
  • Records of appointments or contact we have had with you such as home visits or telephone calls;
  • Details and records about your treatment and care;
  • Results of x-rays, laboratory tests etc.
  • Relevant information from people who care for you and know you well, such as health

professionals and relatives.


The people who care for you use your records to:

  • Provide a good basis for all health decisions made by you and care professionals;
  • Make sure your care is safe and effective;
  • Work effectively with others providing you with care.


We may also need to use records about you to:

  • Check the quality of care;
  • Protect the health of the general public;
  • Help investigate any concerns or complaints you or your family have about your

health care


We will not share information that identifies you for any reason, unless:

  • You ask us to do so;
  • We ask and you give your consent;
  • It is clinical emergency;
  • We have to do this by law


Everyone working for the NHS has a legal duty to keep information about you


We have a duty to:

  • Maintain full and accurate records of the care we provide to you;
  • Keep records about you confidential, secure and accurate;
  • Provide information in a format that is accessible to you (eg in large type if you are

partially sighted).


You have the right

  • You have the right to confidentiality under the Data Protection Act 1998 (DPA), The

General Data Protection Regulations 2018, the Human Rights Act 1998 and the

common law duty of confidentiality.

  • You also have the right to ask for a copy of your records to enable you to verify the

lawfulness of the processing of data held about you – Please write to the Practice

FAO Data Controller at the normal surgery address detailing the information you



The Data Controller for this Practice is: Sharon O’Brien-Rocks – Practice Manager

The Data Protection Officer for this Practice is: Dr M F Amin


What to do if you have any questions Should you have any questions about our privacy policy or the information we hold about you, you can:

  • Write to the Data Controller at Burnett Edgar Medical Centre, Central Drive, Walney Island, Barrow-in-Furness, Cumbria LA14 3HY


In the unlikely event that you are unhappy with any element of our data-processing methods, you have the right to lodge a complaint with the Information Commissioner’s Office. For further details, visit and select ‘Raising a concern’.

Changes to our privacy policy

We regularly review our privacy policy and any updates will be published on our website, and on posters to reflect the changes. This policy is to be reviewed and updated on an ad hoc basis.

If you would like a copy of our How We Use Your Personal Information leaflet please ask at reception.

We also have a leaflet available at reception which is designed as an information leaflet to help children understand the new General Data Protection Regulations.


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