Author: lisadrake

Please use for Routine appointments only As part of improving access for any future, planned care, we have an alternative to using the telephone for people who prefer online services. The Telephone is still our preferred option, if you need help today or tomorrow, so we can assess the urgency and ensure that you get…

On 19 August 2025, NHS England published You and Your General Practice (YYGP) to “help patients understand what to expect from their GP surgery and how to get the best from their GP team”. This guide is between the NHS, your practice team, and you as users of our service.